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Clarifications "Mi alma grita lo que el hombre callla" - Book by Isabel Covada.

Informative clarification on the editorial management of a self-published work

In recent days, various claims have been spread on social networks in relation to the editorial management of a self-published work for which our agency provided editorial, technical and editorial support services.

In order to preserve transparency, protect our professional reputation and avoid misunderstandings, we set out below a objective and verifiable statement of facts, without entering into personal assessments.

Nature of service provided

The work referred to is a self-publishing, The author is at all times sole owner of the rights and publishing accounts, including your personal Amazon KDP account.

Since October, the author has had at her disposal the 100 % of the final files, The user may, from that moment onwards, print, distribute or market the work by any means he/she deems appropriate, without the need for any intermediation on our part.

In the subsequent direct ones, the author makes damaging public statements (detected even in December).

Necessary clarifications

  • At no time has our agency had control over the work or prevented its publication or distribution.

  • No books, files or accounts have been “held”, “blocked” or “sequestered”.

  • The author has always had full access to her archives and publication account.

  • Any issues related to the verification of the physical format have depended exclusively on Amazon KDP's internal processes and the configuration applied on the Amazon KDP platform.

  • Our intervention has been limited at all times to technical assistance and accompaniment, offered repeatedly.

  • The author was informed from the outset that she would receive 100 % of any sales that might be generated during the distribution period.

Willingness to resolve

Our agency has always acted with good faith, professional diligence and willingness to cooperate, We prioritised the amicable resolution of any incident and offered assistance even when we no longer had access to the publication account.

Out of respect for all parties involved, we will not make any further public assessments on this matter, trusting that any discrepancies can be resolved through the appropriate channels.